I worked at verint systems fulltime for more than 5 years. Vrnt and provides onpremises and cloud computing hosted customer. Verint to acquire kana software, transforming the way. Subsidiaries to verint systems include kana software, opinionlab, and contact solutions. Mark gainey founded kana in 1996 to market a software package designed to help businesses manage email and webbased. The pending purchase from private equity firm accelkkr will add key capabilities to the.
Verint systems agrees to buy pebacked kana software for. Vrnt and provides onpremises and cloudbased customer engagement optimization ceo solutions to many of the fortune 500, midmarket businesses and government agencies. See who you know at verint, leverage your professional network, and get hired. Kana helps global organizationsincluding many of the fortune 500, midmarket businesses and public sector agenciesoptimize their engagements with consistent and contextual customer journeys across agent, web, social and mobile experiences. See kanas revenue, employees, and funding info on owler, the worlds.
Located in silicon valley in sunnyvale, california, kana is a leader in customer service solutions delivered both onpremises and in the cloud. Verint systems sales rise on higher sales of surveillance. Verint systems is a melville, new yorkbased analytics company which was founded in 2002. Verint systems has acquired in 9 different us states, and 2 countries. Kana provides crm solution which helps the worlds best known brands master the. The companys most targeted sectors include software 50% and internet software and services 30%. Verint systems mergers and acquisitions summary mergr.
Verint systems singapore pte ltd, secom centre 81 toh. The award was presented to kana on february 21 during a gala banquet at the bellagio hotel in las vegas. Vrnt today announced the signing of a definitive agreement to. If you focus on creating an efficient and smooth running software development team in one place, adopt those same practices in the other divisions. Verint systems completed its acquisition of eg solutions plc. Jan 09, 2014 ryan hollenbeck, senior vice president, global marketing, verint, and james norwood, chief marketing officer, kana software. Verint systems has acquired 10 companies, including 5 in the last 5 years. Arnab mukherjee senior director, north american engineering.
Choose business it software and services with confidence. Our comprehensive portfolio delivers a sophisticated framework for capturing enterprisewide ip video and other security and operational information, and provides users with integrated analytics, situation management and operational management capabilities. Angellist about startup jobs recruiting investing blog were hiring product hunt help press unsubscribe. Kana, a verint company, is a leading provider of cloud and onpremise customer service solutions. Compare verint workforce optimization to alternative call center workforce optimization software. This week, verint entered into a definitive agreement to acquire kana software. How libased verint systems rebounded from crisis newsday. Verint speech analytics users can enhance customer retention and increase revenue by uncovering hidden opportunities within their customer base. Verint has created a quick to deploy version of the solution that can provide key data elements to create a virtual walk around for backoffice managers.
Their products are designed to assist clients in data analysis, specifically large data sets. Kana named dynamic case management leader verint systems. Kana provides an industryleading customercentric ecrm solution to the largest businesses in the world, helping them to better service, market to, and understand their customers and partners, while improving results and decreasing costs in contact centers and marketing departments. Vrnt, today announced that it has been named a leader in forrester research, inc. Get the inside scoop on jobs, salaries, top office locations, and ceo insights. Cons salarybenefits mediocre even for spokane requires time tracking for every task you do down to 15 minute increments for every pay period yes this applies even to engineers management will look down on anyone reporting an even 8 hour workday on their time sheet, you need to put in over 8 hours per day or you will be flagged all 2019 employee bonuses whether or not you had a good.
Learn about kana s sunnyvale office san jose, ca area. Customer service solutions for enterprise organizations, q2 2014 report published april 7th. Verint systems is a provider of actionable intelligence solutions for enterprise workforce optimization and security intelligence. Drive business growth with great customer experience, 2017. Vrnt and provides onpremises and cloud computing hosted customer relationship management software products to many of the fortune 500, midmarket businesses and government agencies. Verint customer engagement optimization kana software gartner. We help leading brands, public sector organizations, and small and mediumsized business elevate their customer experience cx and lower costs. Their solutions help government and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. The acquisition of eg has strengthened the capabilities of verints customer engagement portfolio, extending their lead with an even more comprehensive offering in. Headquarters verint hq 330 south service road melville, ny 11747 united states phone.
Kana software takes the gold in 2014 stevie awards for sales. Dan bodner president, chief executive officer and chairman of the board of directors dan bodner has served as president and ceo of verint systems since its inception. Verint to acquire kana software digital commerce 360. Verint enterprise feedback management efm users can create a complete customer feedback loop by linking customer surveys to actionable agent behavior. Jun 05, 2014 net income attributable to verint systems inc.
Strengths, domain expertise, and key differentiators. Kana enterprise named a leader for dynamic case management. In august 2017, he became chairman of the board of directors. Customer experience experts in automation, ai, and cloud. Verint is a software vendor with a core in analytical software.
Vrnt today announced the signing of a definitive agreement to acquire kana software, inc. Choose enterprise it software and services with confidence. Mar 19, 2014 sunnyvale, ca and melville, nymarketwired mar 19, 2014 kana software, a verint company nasdaq. Verint is a global leader in actionable intelligence. The transaction is expected to close by april 30, 2014. The company sells software and hardware products for customer engagement management, security, surveillance, and business intelligence. Capital one archives a software insiders point of view. Verint enters definitive agreement to acquire kana software. Verint systems, provider of analytic softwarebased solutions for the security, surveillance, and business intelligence markets, has announced plans to acquire kana software, a developer of onpremises and cloud customer service solutions.
Get detailed information, downloads, screenshots, latest updates, news, and special offers for verint systems software at updatestar the social software search engine. Carenet delivers personalized care management and engagement solutions for a prestigious portfolio of national healthcare organizations, including commercial health plans, hospital systems, employer groups, the u. Verint shares kana s vision and will be strongly committed to kana s products following the closing of the transaction. Verint situational intelligence solutions helps protect people, property and assets in missioncritical environments. Vrnt, today announced that carenet healthcare services is implementing kana enterprise as a key solution for providing the next level of customer relationship management for its clients. Bodner started the company in 1994 with a focus on actionable intelligence innovation. Further, the companies expect that the convergence of the solution set over time would create significant benefits for the joint verintkana customer base through innovative software and services that would help existing as well as new customers optimize customer engagement. The solution offers realtime access to customer engagement features, such as selfservice portals, call center management, social crm and knowledge management. Kana, founded in 1996 and based in sunnyvale, california, specializes in software that analysts say will significantly improve verints customerservice programs.
Compare pay for popular roles and read about the teams worklife balance. I worked at verint systems fulltime for more than 3 years pros good culture emea, lots of talented people, helpful workforce who go the extra mile and work hard for team mates and customers, good middle managers, emea senior managers and hr team care about people. The verint cloud can help you simplify, modernize, and automate your customer engagement strategy. Learn about kanas sunnyvale office san jose, ca area. Verint is a provider of video surveillance and actionable intelligence solutions. Despite its diversity in other areas, verint systems employees are noticeably lacking in political diversity. Kanas competitors, revenue, number of employees, funding and.
Kana competitors, revenue and employees owler company profile. See who you know at kana software, leverage your professional network, and get hired. Ryan hollenbeck, senior vice president, global marketing, verint, and james norwood, chief marketing officer, kana software. Vrnt, today announced its kana enterprise customer service suite has been named a leader in forrester research, inc. Vrnt, today announced its kana enterprise customer service suite has been honored with a gold stevie award for new product and service categoryrelationship management solution. Kana understands the value of great customer service experiences. Following a series of acquisitions, verint is investing heavily in cloud applications to augment its onpremise callcenter and workforce management applications, which continue to account for the bulk of its recurring revenue stream. Verint systems, provider of analytic softwarebased solutions for the security, surveillance, and business intelligence markets, has announced plans to acquire kana software, a developer of. Verints core offerings provide enterprise intelligence and security intelligence. We provide onpremises and cloud solutions for large enterprises and. Supercharge your customer engagement strategy december 18, 2014 10 a.
Steven thurlow vice president and global practice leader, engagement management verint systems. Kana software takes the gold in 2014 stevie awards for. Presentation verint systems singapore pte ltd providing integration, testing, system implementation, services and installation support for verint systems digital recording systems, telecom network, call centre and video systems for telecommunications industry. Vrnt, today announced its kana enterprise customer service suite has been honored with. Verint witness systems software, hardware, e servicos do brasil ltda. We provide onpremises and cloud solutions for large enterprises and midmarket organizations, and by unifying and maintaining. Verint express formerly called kana express is a cloudbased, omnichannel customer support platform for midsize businesses. Angellist about startup jobs recruiting investing blog were hiring product hunt help press. The solution offers realtime access to customer engagement features, such as selfservice portals, call center management, social crm and. Steven has over 25 years of experience in designing and implementing customer engagement solutions, serving in technology, project and customer focused roles including as cto for ciboodle and head of product strategy for kana. Customer experience experts in automation, ai and cloud. The companys most targeted sectors include software 50% and internet software and.